1. Introduction
iObrain Innovative Labz ("iObrain", "we", "our", or "us") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, or enquire about our educational programs, training, workshops, and related services.
By using our website, you acknowledge that you have read this policy. Where consent is required by applicable law, we will seek that consent separately.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Contact information: Name, email address, phone number, and other contact details you choose to provide.
- Enquiry information: School or college name, designation, program of interest, message, and other details submitted through our forms.
- Registration information: Details necessary to respond to program, internship, workshop, or training registrations, where applicable.
- Communications: Messages and correspondence you send to us by email, phone, or through our website.
- Technical information: Certain information such as browser type, device information, IP address, and website usage data may be collected through server logs or analytics technologies, if enabled.
- Media and feedback: Photographs, testimonials, or feedback you submit or separately authorize us to use.
Please do not submit sensitive personal information through general enquiry forms unless it is specifically requested through an appropriate and secure process.
3. How We Use Your Information
We may use personal information for legitimate business and educational purposes, including to:
- Respond to questions, enquiries, and requests.
- Provide information about our programs, workshops, and services.
- Coordinate school and college partnerships and training activities.
- Process and manage registrations where applicable.
- Communicate important service or program updates.
- Operate, maintain, secure, and improve our website.
- Prevent fraud, misuse, and unauthorized access.
- Meet applicable legal and regulatory obligations.
We will not use your personal information for unrelated purposes without an appropriate legal basis or consent where required.
4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential functionality, understand website performance, and improve user experience.
The specific cookies used depend on the technologies enabled on our website. You can manage or block cookies through your browser settings. Blocking certain cookies may affect some website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar technologies.
5. Sharing and Disclosure
We do not sell personal information as part of our ordinary business operations. We may share information in limited circumstances, such as:
- Service providers: Hosting, database, email, communication, security, and technical service providers who help us operate our website and services.
- Educational partners: Schools, colleges, or authorized representatives where sharing is necessary to coordinate a requested program or service.
- Legal requirements: Where disclosure is required by applicable law, regulation, court order, or lawful government request.
- Protection of rights: Where reasonably necessary to protect our users, organization, services, or legal rights.
We expect service providers handling personal information on our behalf to use appropriate safeguards and process information only for authorized purposes.
6. Third-Party Services and Links
Our website may use third-party services or link to external websites. These services may process information according to their own privacy policies.
Depending on the features enabled, third-party providers may include website hosting, database, email delivery, analytics, or social media services.
We do not control the privacy practices of external websites. We encourage you to review their privacy policies before sharing personal information with them.
7. Data Storage, Security, and Retention
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, online transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing services, resolving disputes, maintaining records, and meeting applicable legal requirements. Information is then deleted or anonymized where appropriate, subject to applicable retention obligations.
8. Children's Privacy
iObrain provides educational programs that may be intended for school-age students. We recognize the importance of protecting children's personal information.
Where a program involves children, we expect registrations and personal information to be handled through appropriate school representatives, parents, or legal guardians, as applicable. Where required by law, verifiable parental or guardian consent will be obtained before collecting or processing a child's personal information.
Parents, guardians, and authorized school representatives may contact us regarding a child's information or to request correction or deletion, subject to applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion of information, or withdrawal of consent where processing is based on consent.
You may also have the right to raise a privacy-related grievance or ask questions about how your information is handled.
To make a request, contact us using the details in the Contact section below. We may need to verify your identity or authority before acting on a request.
10. International Data Processing
Some service providers may process or store information on servers located outside your state or country. Where this occurs, we will take steps required by applicable law to ensure that personal information receives appropriate protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact iObrain Innovative Labz:
iObrain Innovative Labz786/A, 1st Floor, 1st Cross, 7th Block, 2nd Phase,
Banashankari 3rd Stage, Bengaluru, Karnataka 560085, India
Email: info@iobrain.in